1.
Define the problem 2. Gather information, ask experts 3. Generate options 4. Evaluate options, choose one and
make a plan 5. Implement the plan and evaluate
success
Every decision involves risk.
What's
the worst that could happen?
Determine the importance of
factors that will affect the decision
Realize you may not be able to
obtain all the facts
Listen to your gut feelings
Ask others for their opinions
Take a break to look for fresh
perspectives
Try it out with the option of
changing your mind
Decide to postpone a decision
if there's no time pressure
Take your time with big
decisions
Learn from mistakes
Tools range from the low-tech dartboard
or coin toss to computer programs that help determine criteria and
assign weights according to importance.